Effective Date: 14 May 2026 • SmartNet Kenya
Please read these Terms carefully before registering. By creating an account or using SmartNet, you agree to be bound by these Terms.
SmartNet is a digital workforce readiness and referral networking platform operating in Kenya. We provide AI-evaluated online courses covering 20 mandatory workforce-readiness subjects, career development resources, and a 5-level referral network that allows members to earn commissions when people they refer activate their accounts.
These Terms of Service ("Terms") govern your access to and use of the SmartNet platform, including its website, API, and all related services (collectively, the "Platform").
To gain full access to the Platform, a one-time activation fee of KSh 2,500 is required after email verification. This fee is:
Activation payments are collected securely via Safaricom M-Pesa Lipa Na M-Pesa (STK Push). SmartNet does not store your M-Pesa PIN or any payment instrument credentials. Transaction records are retained for audit and dispute resolution purposes.
Once a payment request is initiated, you have 24 hours to complete the M-Pesa confirmation. After this window, the payment request expires and you must restart the payment process. An expired payment does not activate your account.
If a payment attempt fails or is cancelled, your account will remain in "pending payment" status. You may retry the payment at any time. SmartNet is not liable for delays caused by mobile network issues or third-party gateway downtime.
SmartNet operates a 5-level referral network. When someone registers using your referral link and activates their account by paying the KSh 2,500 fee, a fixed commission is credited to your upline network:
Commissions are credited regardless of your own course progress. Withdrawing those earnings is unlocked progressively as you complete courses — see Withdrawal Eligibility below.
Commission earnings are calculated monthly and are subject to:
Earnings are posted as pending immediately after each referral activation. Withdrawal of earnings is unlocked progressively as you complete mandatory workforce-readiness courses:
Withdrawal limits apply: you may request one withdrawal per week, up to a maximum of KSh 100,000 per calendar month. The minimum withdrawal is KSh 500, and a 5% service fee is deducted from each payout.
Accounts with no login activity for 6 consecutive months become dormant. During dormancy, referral commissions that would have been paid to you are redirected to SmartNet's company account. Your account is automatically reactivated upon your next login — no data or tree position is lost.
SmartNet makes no guarantee of any specific level of income or earnings. Referral commissions depend entirely on the activity of people within your network. SmartNet is a professional learning platform first; earnings are a secondary benefit of building a professional network.
You agree not to:
Violations may result in immediate account suspension or termination without refund.
SmartNet Kenya requires completion of 20 mandatory workforce-readiness courses covering essential professional skills — including Professional Communication, Time Management, CV & Personal Branding, Interview Preparation, Digital Productivity, Networking & Etiquette, Problem Solving, Financial Literacy, Entrepreneurship, Customer Service, Leadership & Teamwork, Workplace Health & Safety, Remote Work, Workplace Ethics, Sales & Business Development, Digital Entrepreneurship, Public Speaking, Emotional Intelligence, Project Management, and more.
All course materials, AI-generated questions, feedback, and assessments available on SmartNet are the intellectual property of SmartNet Kenya or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use course content solely for your personal learning.
If you submit any content (quiz answers, feedback) to the Platform, you grant SmartNet a royalty-free licence to use that content for AI training, platform improvement, and quality assurance purposes, subject to our Privacy Policy.
Course assessments are graded using AI (powered by OpenAI or Anthropic APIs). A passing score of 60% or above is required to mark a module as completed. You may retake any module if you do not pass on the first attempt (a 24-hour cooldown applies between retakes).
SmartNet reserves the right to suspend or terminate your account at any time if:
You may request account deletion by contacting us at the address below. Upon deletion, your referral tree positions and earned commissions that have not yet been paid out will be forfeited.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including fitness for a particular purpose or uninterrupted availability.
To the maximum extent permitted by Kenyan law, SmartNet shall not be liable for:
These Terms are governed by the laws of the Republic of Kenya. Any dispute arising from or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the courts of competent jurisdiction in Kenya.
We may update these Terms from time to time. When we do, we will update the effective date at the top of this page and notify active users via in-app notification. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact SmartNet Kenya: